Tasks & Responsibilities
  • 01
    Moving goods to be sold from storage area to sales area and placing them on display;
  • 02
    Explaining the functions and qualities of a product;
  • 03
    Ascertaining the nature and quality of a product desired by a customer;
  • 04
    Assisting customers in making a choice;
  • 05
    Quoting prices, credit terms and discounts;
  • 06
    Packing and arranging delivery of goods, if necessary;
  • 07
    Preparing bills, invoices or receipts;
  • 08
    Verifying cashier's receipt, if necessary;
  • 09
    Giving demonstrations of articles on sale in order to inform customers about their characteristics and mode of use, as well as to stimulate buying interest; and
  • 10
    Performing related tasks.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Filing
an act or instance of using a file
Hard Skill
Microsoft Office
Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
Soft Skill
Speaking
ability to communicate effectively. These skills allow the speaker, to convey his message in a passionate, thoughtful, and convincing manner
Hard Skill
Data Entry
Working experience of Data Entry. Data entry is the professional term for entering information into a computer or data-recording system using an electronic or mechanical device.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Hard Skill
Invoicing
An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer.
Hard Skill
Microsoft Word
Microsoft Word is a word processor developed by Microsoft.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Soft Skill
Time Management
Time management is the process of planning and exercising conscious control over the amount of time spent on specific activities - especially to increase effectiveness, efficiency or productivity.
Hard Skill
Microsoft Excel
Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
Soft Skill
Written Communication
Working experience of Written Communication, which involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication.
Hard Skill
Order Processing
Order processing is the process or work-flow associated with the picking, packing and delivery of the packed items to a shipping carrier.
Soft Skill
Writing
Experience expressing business messages effectively in written form. This may include planning drafting and revising as necessary.
Soft Skill
Listening
Expertise in focusing on the words and intention being communicated by another in a way that demostrates focus and enhances the effectiveness of the interaction.
Hard Skill
Inventory Management
Inventory managementis a discipline primarily about specifying the shape and placement of stocked goods.
Soft Skill
Public Relations
Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.
Soft Skill
Product Demonstration
In marketing, a product demonstration (or "demo" for short) is a promotion where a product is demonstrated to potential customers.
Hard Skill
Weighing
Work with a weighing machine to measure raw, half-finished and finished products.
Hard Skill
Bookkeeping software
Accounting software
Soft Skill
Business Communications
Working experience of Business Communications, which is information sharing between people within and outside an organization that is performed for the commercial benefit of the organization. It can also be defined as relaying of information within a business by its people.
Soft Skill
File Management
File management describes the fundamental methods for naming, storing and handling files
Hard Skill
Invoice Approval
Invoice approval, also called check authorization, is a document that lists the steps and documents required before an invoice can be paid. In other words, this is the approval process that the accounting department must perform before it is allowed to cut a check for the purchase of goods.
Hard Skill
Payment Receiving
A payment is the trade of value from one party (such as a person or company) to another for goods, or services, or to fulfill a legal obligation.
Hard Skill
Phone Sales
Sales is activity related to selling or the amount of goods or services sold in a given time period.
Hard Skill
Pricing Promotion
Ensure that sale prices and promotions are passed through the register as they should.
Hard Skill
Product Testing
Product testing, also called consumer testing or comparative testing, is a process of measuring the properties or performance of products.
Soft Skill
Promotional Marketing
In marketing, promotion is advertising a product or brand, generating sales, and creating brand loyalty.
Hard Skill
Record Keeping
Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or inscription to its eventual disposition.
Hard Skill
Sales Reporting
Sales reportdescribes the record of all the calls which have been made and products that have been sold during a particular time frame by a salesperson or the management.
Hard Skill
SAP CRM
The SAP CRM application is an integrated customer relationship management (CRM) software manufactured by SAP SE that targets business software requirements of midsize and large organizations in all industries and sectors.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Psychology
Psychology is the study of the human mind and behaviour as a result of individual differences, experience and environment.
890
Graduates

(2019)

Wholesale and retail sales
Wholesale and retail sales is the study of buying and selling goods and services, including stock management, pricing practice, loss prevention, sale systems and procedures. It includes the study of the workings and current trends of the wholesale and retail industries. Selling of buildings and properties is also included.
2,031
Graduates

(2019)

Marketing and advertising
Marketing and advertising is the study of exchange processes of goods and services between organisation and/or individuals, and the study of consumer behaviour and requirements. It includes the study of the role of product development, pricing, distribution, promotion and sales in order to maximise business performance.
2,470
Graduates

(2019)

Therapy and rehabilitation
Therapy and rehabilitation is the study of restoring normal physical conditions to those incapacitated by temporary or permanent disability.
609
Graduates

(2019)

Pharmacy
Pharmacy is the study of drugs and their effects on humans. It includes their preparation, dispensing and administration.
571
Graduates

(2019)

Travel,tourism and leisure
Travel, tourism is the study of marketing and advertising tourist destinations and events. It includes the study of ticketing and reservation practices. Leisure is the study of recreational and leisure activities for individuals and groups.
1,699
Graduates

(2019)

Protection of persons and property
Protection of persons and property is the study of services to the community concerning protection of property and persons. It comprises training in police work, public security, fire protection and fire fighting.
27
Graduates

(2019)

Domestics services
Domestic services is the study of various domestic services, such as housekeeping, cleaning, laundering, sewing etc.
0
Graduates

(2019)

Philosophy and ethics
Philosophy and ethics is the study of philosophy, ethics and related subjects dealing with the coception of life.
48
Graduates

(2019)

Material engineering
Material engineering is the study on the development of new materials for industrial and user applications. *Wikipedia, The Free Encyclopedia, November 2009
432
Graduates

(2019)

Library, information, archive
Library, information, archive is the study of the methods of selecting, acquiring, organising and storing collections of information, and facilitating the use of information. Library programmes are included in this field.
1,656
Graduates

(2019)


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