Tasks & Responsibilities
  • 01
    Interviewing patients to obtain and process information required to provide hospital services;
  • 02
    Interviewing applicants for public assistance to gather information related to their application;
  • 03
    Verifying the accuracy of information provided;
  • 04
    Initiating procedures to grant, modify, deny or terminate assistance;
  • 05
    Providing information and answering questions concerning benefits and claim procedures;
  • 06
    Referring patients or applicants to other organisations if they are ineligible for services;
  • 07
    Performing related tasks; and
  • 08
    Supervising, scheduling and monitoring the tasks of other workers.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Microsoft Office
Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
Soft Skill
Proposal Writing
A business proposal is a written offer from a seller to a prospective buyer. Business proposals are often a key step in the complex sales process—i.e., whenever a buyer considers more than price in a purchase.
Soft Skill
Time Management
Time management is the process of planning and exercising conscious control over the amount of time spent on specific activities - especially to increase effectiveness, efficiency or productivity.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
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