Carrying out clerical duties including maintenance of files / documents, calculations, preparation of monthly reports and statistical reports;
Recording, preparing, sorting, classifying and filing information;
Sorting, opening and sending mail;
Photocopying and faxing documents;
Preparing reports of a routine nature;
Recording issue of equipment to staff;
Responding to telephone or electronic enquiries or forwarding them to appropriate persons;
Assisting in customer service tasks;
Performing related tasks; and
Supervising, scheduling and monitoring the tasks of other workers.
What are the skills required?
Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.
an act or instance of using a file
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
Working experience of Data Entry. Data entry is the professional term for entering information into a computer or data-recording system using an electronic or mechanical device.
Typing is the process of writing or inputting text by pressing keys on a typewriter, computer keyboard, cell phone, or calculator.
Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
Microsoft Word is a word processor developed by Microsoft.
Scanning is a process of converting paper documents such as letters, forms, receipts, contracts and other documents into digital copy which can be easily integrated as a part of document database in home or office computers or may be added to a central database.
Purchasing refers to a business or organization attempting to acquire goods or services to accomplish the goals of its enterprise.
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Time management is the process of planning and exercising conscious control over the amount of time spent on specific activities - especially to increase effectiveness, efficiency or productivity.
ability to communicate effectively. These skills allow the speaker, to convey his message in a passionate, thoughtful, and convincing manner
Experience performing creative and systematic work to understand a product, market, or customer, either before building a new solution, or to troubleshoot an existing issue
Experience expressing business messages effectively in written form. This may include planning drafting and revising as necessary.
The process of creating information systems and supervising its flow from and to others within an organization.
An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer.
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Working experience of Written Communication, which involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication.
The ability to use computers and related technology efficiently for work tasks.
Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping, laundry and bill pay.
Records management, also known as records and information management, is an organizational function devoted to the management of information in an organization throughout its life cycle, from the time of creation or inscription to its eventual disposition.
Working experience Taking Messages. There is an art in taking phone messages. Phone message should be accurate and detailed, at the same time, allowing the owner to spend little or no time in deciphering the note.
Experience planning how the financial resources of a business or department are to be allocated during the next business period.
Perform operations carried out in warehouses such as packing, carrying, stacking goods, sorting, loading and unloading freight from vans, trucks, wagons, ships or aircrafts.
Microsoft PowerPoint is a presentation program currently developed by Microsoft, for use on both Microsoft Windows and Apple Macintosh operating systems.
Order processing is the process or work-flow associated with the picking, packing and delivery of the packed items to a shipping carrier.
Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Working experience of Commissioning. Commissioning, a process or service provided to validate the completeness and accuracy of a project or venture:
Building commissioning, a quality assurance process during and following building construction.
Digital marketing (also known as data-driven marketing) is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
File management describes the fundamental methods for naming, storing and handling files
Order management is the administration of business processes related to orders for goods or services.
Payroll administration is defined as any of the tasks necessary to organize the compensation of employees for the hours that have been worked.
A warehouse management system (WMS) is a software application, designed to support warehouse or distribution center management and staff.
Cost accounting is a type of accounting process that aims to capture a company's costs of production by assessing the input costs of each step of production as well asfixed costssuch asdepreciationof capital equipment.
Experience objectively examining assumptions (adopted rules of thumb) underlying current beliefs to assess their correctness and legitimacy, and thus to validate or invalidate business beliefs.
Editing is the process of selecting and preparing written, visual, audible, and film media used to convey information.
Data management comprises all the disciplines related to managing data as a valuable resource.
A document management system (DMS) is a system (based on computer programs in the case of the management of digital documents) used to track, manage and store documents and reduce paper.
Inventory checking is the physical verification of the quantities and condition of items held in an inventory or warehouse.
The process of determining the optimal quantity and timing of inventory for the purpose of aligning it with sales and production capacity.
Experience writing and managing contracts between an owner of a specific asset (such as a parcel of land, building, equipment, or machinery) and a second party for it's use of the asset for a specific period and under defined conditions
Microsoft Power Point
Payroll is the process by which employers pay an employee for the work they have completed. Any business with employees should have a payroll established. Although, payroll seems like a mundane task, it involves many aspects including, withholding taxes from each paycheck and making sure accurate funds are paid to the correct government agency.
Property management is the operation, control, and oversight of real estate as used in its most broad terms.
Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.
Shorthand is an abbreviated symbolic writing method that increases speed and brevity of writing as compared to longhand, a more common method of writing a language.
A critical aspect of intervention planning is preparing a budget of income and expenses.
Cash management refers to a broad area of finance involving the collection, handling, and usage of cash.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Library, information, archive
Library, information, archive is the study of the methods of selecting, acquiring, organising and storing collections of information, and facilitating the use of information. Library programmes are included in this field.
Management and administration is the study of planning, directing and operating the functions and activities of organisations and instituions. Programmes in management covering administration, economics, finance etc. are included in this field if emphasis is given to management and administration.
Secretarial and office work is the study of administrative procedures and practices, office technology and clerical, shorthand and keyboard skills. Specialised secretarial programmes (bilingual, medical, law, accounting etc) are included if the programme has secretarial work as its objective, rather than work as specialised assistants.
Business and administration (broad programmes) is the study of the theory and practice of planning, directing, organising and coordinating the resources of private and public organisations and instituitions.
Nursing and caring is the study of providing health care for the sick, disabled or infirm and assisting physicians and other medical and health professionals diagnose and treat patients. The focus of qualifications in nursing is maintaining and caring for the health during illness and rehabilitation. It includes care of old people and care of the disabled.
History, philosophy and related subjects is the study of past events, philosophy and related subjects comprising parts from 225 and 226 fields of education and training, and none of these fields is clearly dominating.