Providing direction and management for all services and facilities of the organisation or welfare centre;
Developing and implementing objectives and policies for various welfare programmes;
Managing funds and the budget;
Negotiating service contract coverage and making written agreements with the programme providers;
Maintaining liaison with local welfare and social agencies;
Monitoring and evaluating the effectiveness of service delivery methods and procedures;
Performing related tasks; and
Managing, planning, scheduling and monitoring the tasks of other workers.
What are the skills required?
Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Able to speak English
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Able to speak Mandarin
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Able to speak Bahasa Malaysia
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization, its stakeholders, or the general public.
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.