Tasks & Responsibilities
  • 01
    Providing direction and management for all services and facilities of the organisation or welfare centre;
  • 02
    Developing and implementing objectives and policies for various welfare programmes;
  • 03
    Managing funds and the budget;
  • 04
    Negotiating service contract coverage and making written agreements with the programme providers;
  • 05
    Maintaining liaison with local welfare and social agencies;
  • 06
    Monitoring and evaluating the effectiveness of service delivery methods and procedures;
  • 07
    Performing related tasks; and
  • 08
    Managing, planning, scheduling and monitoring the tasks of other workers.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
English
Able to speak English
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Soft Skill
English
Able to speak English
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Crisis Management
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization, its stakeholders, or the general public.
Soft Skill
Public Relations
Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Journalism and reporting
Journalism and reporting is the study of the theory and practices of journalism/reporting as part of the field of mass communication. Journalism and reporting is about the wording and content of messages. It comprises news reporting, writing commentaries and feature stories of public interest etc.
2,220
Graduates

(2019)

Marketing and advertising
Marketing and advertising is the study of exchange processes of goods and services between organisation and/or individuals, and the study of consumer behaviour and requirements. It includes the study of the role of product development, pricing, distribution, promotion and sales in order to maximise business performance.
2,470
Graduates

(2019)


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