Tasks & Responsibilities
  • 01
    Directing the formulation of information technology strategies, policies and plans;
  • 02
    Consulting with users, the management, vendors and technicians;
  • 03
    Directing information technology operations, computer hardware integration, operating communications systems, software application and data processing;
  • 04
    Setting priorities between system development, maintenance and operations;
  • 05
    Controlling the security of the information technology systems;
  • 06
    Managing information technology development projects to ensure that they are completed on schedule, within budget and meet the level of quality to achieve the objective;
  • 07
    Evaluating the organisation's technology use and needs and recommending improvements such as hardware and software upgrades;
  • 08
    Controlling the budget and expenditure of the department or organisation;
  • 09
    Overseeing the selection, training and performance of staff;
  • 10
    Representing the department in its dealings with other divisions of the organisation or with external agencies;
  • 11
    Performing related tasks; and
  • 12
    Managing, planning, scheduling and monitoring the tasks of other workers.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
English
Able to speak English
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Hard Skill
Project Management
Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Hard Skill
Project Management
Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Soft Skill
Decision Making
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities.
Hard Skill
Risk Assessment
Risk assessment is the determination of quantitative or qualitative estimate of risk related to a well-defined situation and a recognized threat (also called hazard).
Soft Skill
Digital Marketing
Digital marketing (also known as data-driven marketing) is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
Soft Skill
English
Able to speak English
Hard Skill
ITIL
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
Soft Skill
Critical Thinking
Experience objectively examining assumptions (adopted rules of thumb) underlying current beliefs to assess their correctness and legitimacy, and thus to validate or invalidate business beliefs.
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Team Management
Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task.
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Hard Skill
Program Management
Program management or programme management is the process of managing several related projects, often with the intention of improving an organization's performance.
Soft Skill
Digital Marketing
Digital marketing (also known as data-driven marketing) is an umbrella term for the marketing of products or services using digital technologies, mainly on the Internet, but also including mobile phones, display advertising, and any other digital medium.
Hard Skill
IT Management
IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities.
Hard Skill
Process Management
Experience discovering, modelling, analyzing, measuring, improving, optimizing and automating business processes with the end goal of improving corporate performance.
Soft Skill
Project Planning
Evaluate proposals/project plans and assess feasibility issues.
Hard Skill
Risk Assessment
Risk assessment is the determination of quantitative or qualitative estimate of risk related to a well-defined situation and a recognized threat (also called hazard).
Hard Skill
Vendor Management
Vendor management is the process that empowers an organization to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliverability and deriving value from vendors in the long-run.
Soft Skill
Decision Making
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities.
Hard Skill
IT Management
IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities.
Hard Skill
Crisis Management
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization, its stakeholders, or the general public.
Soft Skill
Critical Thinking
Experience objectively examining assumptions (adopted rules of thumb) underlying current beliefs to assess their correctness and legitimacy, and thus to validate or invalidate business beliefs.
Hard Skill
ITIL
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
Hard Skill
Machine Learning
Machine learning is the subfield of computer science that, according to Arthur Samuel, gives "computers the ability to learn without being explicitly programmed." Samuel, an American pioneer in the field of computer gaming and artificial intelligence, coined the term "machine learning" in 1959 while at IBM. Evolved from the study of pattern recognition and computational learning theory in artificial intelligence, machine learning explores the study and construction of algorithms that can learn from and make predictions on data such algorithms overcome following strictly static program instructions by making data-driven predictions or decisions, through building a model from sample inputs.
Hard Skill
Team Management
Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task.
Hard Skill
Vendor Management
Vendor management is the process that empowers an organization to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliverability and deriving value from vendors in the long-run.
Hard Skill
Configuration Management
Configuration management (CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life.
Hard Skill
Oracle Transportation Management
Working experience of Oracle Transportation Management, which is a software application that is used to manage transportation activity throughout the user's global supply chain. It is designed to support both shippers and logistics service providers (LSPs).
Soft Skill
Sales Planning
Experience setting profit-based sales targets, quotas, sales forecasting, demand management and the execution of a sales plan.
Soft Skill
Strategic Communications
Strategic communication can mean either communicating a concept, a process, or data that satisfies a long term strategic goal of an organization by allowing facilitation of advanced planning, or communicating over long distances usually using international telecommunications or dedicated global network assets to coordinate actions and activities of operationally significant commercial, non-commercial and military business or combat and logistic subunits.
Hard Skill
Strategic Management
Strategic management is the formulation and implementation of the major goals and initiatives taken by a company's top management on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization competes.
Hard Skill
Supplier Management
The termsupply managementdescribes the methods and processes of modern corporate or institutionalbuying. This may be for the purchasing of supplies for internal use referred to as indirect goods and services, purchasing raw materials for the consumption during themanufacturingprocess, or for the purchasing of goods forinventoryto be resold asproductsin thedistributionandretailprocess.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Computer science
Computer science is the study of the design and development of computer systems and computing environments. It includes the study of the design, maintenance and integration of software applications.
9,348
Graduates

(2019)

Management and administration
Management and administration is the study of planning, directing and operating the functions and activities of organisations and instituions. Programmes in management covering administration, economics, finance etc. are included in this field if emphasis is given to management and administration.
12,166
Graduates

(2019)

Computer use
Computer use is the study of using computers and computer software and applications for different purposes. These programmes are generally of short duration.
865
Graduates

(2019)

Economics
Economics is the study of economic policy, economic theory and economic decision making.
1,751
Graduates

(2019)

Crop and livestock production
Crop and livestock production (agriculture) is the study of growing, maintaining and harvesting crops & pastures, and grazing & managing animals. It includes the study of managing and maintaining farms and producing unprocessed plant and animal products
2,053
Graduates

(2019)

Mathematics
Mathematics is the study of abstract deductive systems. It includes algebra, arithmetic, geometry, real and complex analysis and applied mathematics.
1,215
Graduates

(2019)


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