Tasks & Responsibilities
  • 01
    Planning and organising accommodation, catering, housekeeping and other hotel services;
  • 02
    Promoting and marketing the business;
  • 03
    Managing budgets and controlling expenditure;
  • 04
    Maintaining statistical and financial records;
  • 05
    Setting and achieving sales and profit targets;
  • 06
    Recruiting, training and monitoring staff;
  • 07
    Meeting and welcoming customers;
  • 08
    Providing guests with information on local tourism, and arranging tours and transport;
  • 09
    Addressing problems and troubleshooting;
  • 10
    Ensuring events and conferences run smoothly;
  • 11
    Supervising maintenance, supplies, renovations and furnishing;
  • 12
    Dealing with contractors and suppliers;
  • 13
    Ensuring security is effective;
  • 14
    Carrying out inspections on property and services;
  • 15
    Ensuring compliance with licensing laws, health and safety and other statutory regulations;
  • 16
    Performing related tasks; and
  • 17
    Managing, planning, scheduling and monitoring the tasks of other workers.

What are the skills required?

Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.

Soft Skill
Marketing
Marketing is the study and management of exchange relationships.
Soft Skill
English
Able to speak English
Soft Skill
Leadership
Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Soft Skill
Bahasa Malaysia
Able to speak Bahasa Malaysia
Hard Skill
Mandarin
Able to speak Mandarin
Soft Skill
Speaking
ability to communicate effectively. These skills allow the speaker, to convey his message in a passionate, thoughtful, and convincing manner
Soft Skill
Decision Making
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities.
Soft Skill
Problem Solving
Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
Hard Skill
Administration Management
The process of creating information systems and supervising its flow from and to others within an organization.
Soft Skill
Critical Thinking
Experience objectively examining assumptions (adopted rules of thumb) underlying current beliefs to assess their correctness and legitimacy, and thus to validate or invalidate business beliefs.
Hard Skill
Filipino
Filipino also known as Pilipino, is the national language (Wikang pambansa / Pambansang wika) of the Philippines
Hard Skill
Landscaping
Landscaping refers to any activity that modifies the visible features of an area of land, including: living elements, such as flora or fauna; or what is commonly called gardening, the art and craft of growing plants with a goal of creating a beautiful environment within the landscape.
Hard Skill
Leasing
Experience writing and managing contracts between an owner of a specific asset (such as a parcel of land, building, equipment, or machinery) and a second party for it's use of the asset for a specific period and under defined conditions
Hard Skill
Project Management
Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Soft Skill
Public Relations
Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.
Management and administration
Management and administration
16,278
Graduates

(2019)

Marketing and advertising
Marketing and advertising
2,470
Graduates

(2019)

Hotel, restaurants and catering
Hotel, restaurants and catering
5,542
Graduates

(2019)

Travel, tourism and leisure
Travel, tourism and leisure
2,306
Graduates

(2019)

Horticulture
Horticulture
154
Graduates

(2019)


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