Travel Consultants and Related Clerks supply information, arrange travel itineraries, make travel and accommodation reservations and organise group tours.
Obtaining information about the cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements;
02
Preparing itineraries;
03
Making and confirming reservations;
04
Issuing tickets and vouchers;
05
Helping customers in obtaining the necessary travel documents such as visas;
06
Preparing bills and receiving payments;
07
Organising group tours;
08
Performing related tasks; and
09
Supervising, scheduling and monitoring the tasks of other workers.
What are the skills required?
Skills, knowledege and abilities that are essential to carry out a task with determined results. Skills can often be divided into domain-general and domain-specific skills.
Soft Skill
Business Writing
The term business writing refers tomemorandums, reports, proposals, emails, and other forms of writing used in organizations to communicate with internal or external audiences.
Soft Skill
Communication
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.
Hard Skill
Costing
Cost accounting is a type of accounting process that aims to capture a company's costs of production by assessing the input costs of each step of production as well asfixed costssuch asdepreciationof capital equipment.
Hard Skill
Filing
an act or instance of using a file
Hard Skill
Invoicing
An invoice, bill or tab is a commercial document issued by a seller to a buyer, relating to a sale transaction and indicating the products, quantities, and agreed prices for products or services the seller had provided the buyer.
Soft Skill
Listening
Expertise in focusing on the words and intention being communicated by another in a way that demostrates focus and enhances the effectiveness of the interaction.
Soft Skill
Marketing
Marketing is the study and management of exchange relationships.
Hard Skill
Microsoft Excel
Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
Soft Skill
Planning
Planning (also called forethought) is the process of thinking about and organizing the activities required to achieve a desired goal.
Soft Skill
Research
Experience performing creative and systematic work to understand a product, market, or customer, either before building a new solution, or to troubleshoot an existing issue
Soft Skill
Speaking
ability to communicate effectively. These skills allow the speaker, to convey his message in a passionate, thoughtful, and convincing manner
Field of Study Required
Field of study consists of a broad area of academic and skills qualifications that come under a similar branch of subject knowledge. In addition, courses offered under each field of study require similar academic entry requirements.